TERMS & CONDITIONS
You are deemed to have read the following and accepted the terms and conditions
RESERVATIONS To confirm your reservation online, kindly filled up the required Payment Gateway using a valid credit card. Otherwise, please phone 603 4026 6677 or visit our sales office during office hours. A booking fee of SAR 500.00 per person is required upon reservation. If reservation is made less than 10 days before departure, the whole amount must be paid upon reservation and confirmation. Balance must be made no later than 10 days before departure. Failure to comply with this may result in an automatic cancellation of your reservation will be communicated to you.
VALIDITY All Information and prices are correct as at the time of printing.
CANCELLATION CHARGES Cancellations of the original booking includes any changes at the request of the customer in the tour reservation or departure date, or no show up at the departure time for whatever reason and miss the flight. Cancellation fees may vary during peak periods (public holiday, eve and day after of public holidays and school holidays)
Between 30-15 Days : Deposit Forfeited
Between 14-07 Days : 50 % of Tour Fare
Between 07-01 Days : 75 % of Tour Fare
No Show : 100% of Tour Fare
CANCELLATION NOTICE & RIGHT TO REJECT Cancellation of confirmed booking at your request must be made in writing to avoid misunderstanding and received by the Company to be effective. The company reserves the right to withdraw any itinerary or any bookings made for a client or decline or refuse any person as member of the tour before the commencement of the tour if it appears to the company that any such person is likely to endanger the health or safety, or impair the comfort and enjoyment of other on the tour. In any of the foregoing events, the company’s sole liability shall be limited to a refund on tour fares paid.
CANCELLATION OF TOURS BY COMPANY We guaranteed tour departure upon receipt of your full tour payment. At times due to low subscription for a particular tour, the company may choose to cancel the entire tour. In such cases, the company will refund any monies paid by you (provided you have made full payment). The company may, if it chooses, recommend alternative tour preferably to the same destination or other tour to you. Should you decide not to accept the alternative, you will be paid within 14 days.